Criterion and TeX join forces to support TRIG in transforming transfers and re registration processes across the long-term savings and investments industry for the benefit of customers.
Caroline Mansley, Managing Director, Criterion
"Collaborating with TeX enables us to bring together the best of both organisations' capabilities. TRIG have initiated and identified the catalogue of transfers that are available to customers today, it is a LONG list, with some areas more complex than others. There will be a number of solutions. One size does not fit all! We anticipate by applying our collective expertise, we can then identify priorities for standardisation, which ultimately, will help set consumer expectations and drive delivery of improved customer outcomes. Our industry has to put the consumer at the heart of its thinking, and I am determined to deliver this. We have to start somewhere, and Criterion believes that initial efforts will help stimulate additional innovation to consider how best to automate and or simplify the more complex transfers further down the line."
Iain Duffin, Chairman, Criterion
“We are very keen to drive high levels of collaborative working as far-reaching across the industry as possible, and this is exactly why Criterion was formed. The reach of both Criterion and TeX could make this very possible, and to support this we are currently exploring TeX having representation on the Criterion Board. We hear this may be reciprocated.”