2026 awards now live
STAR is raising standards across UK financial services through independent, regulator-backed accreditation for organisations committed to faster, better customer transfers.
STAR
Gold
Transfers Accreditation
2026
STAR
Silver
Transfers Accreditation
2026
STAR
Bronze
Transfers Accreditation
2026
Ready to raise the standard?
Explore STAR
For organisations serious about transfer performance
STAR helps platforms, pension providers, fund managers and transfer agents measure, evidence and improve customer transfers - with accreditation awarded on real performance.
About STAR
An independent, regulator-backed accreditation programme that sets a framework for measuring and improving savings and investment transfers, giving organisations evidence of performance and customers greater confidence in the transfer process.
About STAR
Membership
Open to organisations across the transfer process including platforms, pension providers, fund managers and transfer agents. STAR members provide MI, work towards accreditation, and gain recognition by customers, consultancies and peers.
Become a member
The Award Process
How STAR measures performance and awards Bronze, Silver and Gold accreditation each year across four product groupings.
How it works
News & Insights
The latest on STAR standards, accreditation rounds, industry progress and the evidence behind better transfer performance.
Read the latest
Find an accredited organisation
Search the STAR register to see which organisations are accredited and their current tier.
Search the register
272
ACCREDITATION SUBMISSIONS SINCE 2022
90%
OF ORGANISATIONS ACHIEVED AN AWARD
36%
INCREASE IN GOLD AWARDS SINCE 2023
Become a member
Three steps to
STAR accreditation
A clear path from joining to recognition. Most STAR members complete their first accreditation cycle within one reporting year.
1
Apply to Join
Share details about your organisation and the products you transfer. STAR membership is open to eligible organisations involved in savings and investment transfers.
2
Submit your MI
Provide management information in line with STAR’s reporting standards.
3
Get accredited
Receive your Bronze, Silver or Gold award for each product grouping and display your accreditation with confidence.
Explore STAR
Gold, Silver, Bronze, all hard earned.
Each year, STAR measures member MI against the agreed framework and issues awards for four distinct product groupings: ISA & GIA, Personal Pensions, SIPP & SSAS, and Asset Manager.
STAR Gold · 2026
Raising the standard
Recognises leading transfer performance, with strong evidence of speed, clarity and customer-focused outcomes.
Asset Manager · 2026 ·
038
STAR Silver · 2026
Exceeding the standard
Recognises consistently strong transfer performance, clearly ahead of the baseline for the product grouping.
Asset Manager · 2026 ·
038
STAR Bronze · 2026
Setting the standard
Recognises measured commitment to STAR’s performance framework, with transfer performance meeting the baseline standard.
Asset Manager · 2026 ·
038
View the full register of STAR-accredited organisations and their current tier.
Frequently asked questions
A cross-industry programme to improve transfer performance.
Got questions?
Everything prospective members ask about joining, awards and accreditation.
Q. What is STAR?
STAR is the industry programme that provides the framework for improving savings, investment and pension transfers.
It brings organisations together to measure performance against agreed standards, share good practice and recognise excellence through accreditation.
Q. What are the benefits of STAR?
STAR helps organisations improve transfer experiences for customers and advisers.
By measuring performance against industry standards, members can identify opportunities for improvement, demonstrate their commitment to good practice and gain independent recognition through accreditation.
Q. Who can join STAR?
STAR is open to organisations involved in savings, investment and pension transfers, including platform providers, pension providers, fund managers and transfer agents.
Q. What is STAR Accreditation?
STAR Accreditation recognises organisations that consistently meet agreed industry performance standards for transfers.
Q. Why join STAR?
STAR helps organisations benchmark performance, drive continuous improvement and demonstrate their commitment to industry standards.
Participation in STAR also helps increase transparency and supports better outcomes for customers and advisers.
More STAR
News & Insights
Raise the standard for smoother transfers
Join the organisations raising the bar on customer transfers and gain independent accreditation that proves it.